In every instance Dell has had to send someone out to replace the motherboard again. Motherboards were replaced for unrelated issues and then our monitoring tools detected computrace activity where none had been before. We've run into this with some Dells at the office.
I tried a few flashing programs, but they all said my Rom was an invalid file. Dell has no separate flash utility for Rom/Bin/HDR files their Bios files are all EXE. I got stuck when it came time to try to flash the Rom file back. The modules were easy enough to remove, but wasn't sure if I should remove SetupPrep or leave it. I found 2 Computrace modules, and a lot a Computrace references in "SetupPrep". I then used "UEFITool_0.22.4_win" to try to edit the Rom. I'd attach it here, but there doesn't seem to be a way to attach files. I used "Universal BIOS Backup ToolKit 2.0" to try to backup my Bios to a file. I tried extracting the Bios from the "5430A18.exe" file using the /writehdrfile and /writeromfile flags, but got errors and it didn't work.
#Absolute lojack dell code
(I can't post links on this forum because I'm too new, but go to Youtube, video code kwsM51V0SXc ) I found a video of someone doing this on a different Dell (this is exactly what I'm trying to do): I want to change the setting from "Activated" to "Deactivated" so I can then go in and disable it. Once set to one of those two, it can "never" be changed, and the setting in the Bios is grayed out. "Deactivated" means it's ready to be set to "Disabled" or "Activated". The one I got had bios A11 on it, and I flashed it to A18 (non-vPro).Ĭomputrace has 3 settings in the Bios - "Disabled", "Deactivated", and "Activated". If I can't, they're going to throw these otherwise perfectly good I5 laptops in the shredder. They gave me one of them to play with and try to disable it. If I can disable the Computrace, they're willing to sell them to me for cheap.
The recycling center plans to scrap them for metal, because they all have Computrace active. An office in my area upgraded their laptops and sent the old ones to a recycling center in my area.
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